78% of businesses around the world have a positive relationship with their outsourcing company. In fact, several studies have shown that more and more companies are investing in outsourcing today.
And why not?
Companies who outsource get the benefits of increased efficiency, controlled costs, as well as and, a greater competitive advantage since they were able to get access to expertise they don’t have and focus on their core business activities.
Not all business processes can be outsourced, however. If you plan on outsourcing your business processes, you will first have to identify which processes you want to outsource and which ones you can shoulder on your own.
Here are some examples of the most commonly outsourced processes today that you should consider:
1. Accounting and Financial Tasks
Some frequent problems that the majority of the in-house accounting department face includes below-par processing, the risk of fraud, and the repetitive nature of their workloads.
Outsourcing provides you with the means to achieve your goals, with professional accountants at your back for as long as you need them.
2. Administrative Tasks
Since administrative tasks often require keen attention to details and time dedication for specific tasks, it is extremely time-consuming leaving your own employees over-stressed or unproductive.
Outsourcing gives a higher productivity rate for your own use while giving quality output for your administrative needs.
3. IT operations
Small businesses often can’t match the upgraded technological resources and specializations that larger companies enjoy.
By hiring an outsourced IT service firm gives you this competitive advantage with quality assurance from highly trained experts with the complete and latest technology.
4. Digital Marketing and Creative Services
Sometimes your brand’s digital marketing initiatives require the expertise of SEO specialists, as well as the fresh design perspective of graphic designers.
But when you outsource, you will have a dedicated and creative team (in addition to your existing marketing department) that are attuned to the latest trends in the industry and access to the right resources.
5. Customer Support
If you notice your customers starting to complain regarding slow response, it’s because you lack an effective customer service to answer their needs.
To ensure satisfaction among your target market, it is better to depend on a reliable third-party for customer support that will focus solely on the needs of your customers.
But before diving right in,
You have to realize how important it is to decide that you need outsourcing. It’s the first step after all and if you’re still unsure about it, check the signs if your business is ready to reap the benefits of outsourcing. If you are, then review yourself with the do's and dont's to avoid pitfalls and disappointing results.
By the time you’re done tapping on the surface of outsourcing, you will now carefully select the tasks that are worth your time and under your resources and expertise. It will be followed by looking out for an outsourcing company that can provide them.